Return Policy

Customer satisfaction is important to us and any standard product may be returned with authorization within 30 days from the shipment date for a full credit of the product purchase price (does not cover shipping charges). If you have ordered the wrong equipment or you are dissatisfied in any way, please contact us to request an RMA Number to accept your return. Credits are issued within one business day of receipt. PAR-A-DIGM Inc. is not responsible for products returned without a Return Material Authorization. Returns for credit are not accepted for repairs, parts and special products (products designed for a customer specific application). All credits are generally processed on the same day the units are received.